2012 (Oct-Nov): Sr. Technical Writer for Union Bank, N.A.
Updated online documentation for 17 mainframe software systems.
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- Tracking the writing improvement effort in stages
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- Collecting system information from Subject Matter Experts only once, via a time-saving template
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- Getting more information from system documentation from various time periods
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- Explaining what a computer system does (for online documentation)
Key Results:
* Identified current system dependencies among banking systems for an executive audience
* Created a repository of vital facts common to all systems, enabling cross-training of SMEs
Robert Van den Heuvel, Tech Writer 
Hi! I like your portfolio or work here, but I must say, if you want people to see this site, I recommend designing a quality background or sorts, or picking colors a bit better. The colors seem a bit bland, but otherwise the important thing is your work is viewable here. What I believe you should do, is create a brand around what you do, maybe a nice little logo above. That’d be great in my opinion. Anyways, I’m just tossing out ideas to help out, but I’m sure you’ve got things covered, Have a good day!
Wow that’s a skill that pays the bills. To be able to work in the banking business and to make everything run smoothly has to be hard. If only I had such skills. Anyways, this is a cool way of showing your work history and skill set, I might give this a try in the future as well.